On demand CRM
The "Ready-to-use" solution version for the company that needs the maximum from a CRM but doesn't have the time to install and maintain the program.
The Tustena CRM OnDemand version is an innovative, flexible, cost-effective, hosted customer relationship management solution that delivers solid business value to companies of all sizes, from small and medium-sized businesses to large enterprises. Use Tustena CRM OnDemand to shorten sales cycles, market to prospects more efficiently, and automate after-sale functions to provide superior customer service.
Key benefits | Feature list
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"A READY-TO-USE AND ALWAYS UP-TO-DATE SOLUTION"
This version is completely managed in our data center, it offers all the characteristics of the Business version without having to worry about backups, updates, assistance and maintenance.
No software installation is required at your server or the users computer. This makes the rollout and maintenance of Tustena CRM very simple.
"AVAILABLE EVERYWHERE, ANYTIME"
Available 24 / 7.
Calendar Sharing - invite people to meetings, check their availability.
As long as you have access to the internet, you can have all the documents you need available even for the most spontaneous meeting - anywhere in the world, any time of day from any computer or handheld connected to the internet. Sharable database of company documents connectable to opportunities, contacts, or companies.
"HIGH COMPATIBILITY AND PERSONALIZATION"
Compatibility - multi browser and OS compatible.
With the Business version it is also possible to personalize and incorporate Tustena CRM with other software already being used in your company like ERP, management orders or products of business Intelligence.
Multi-language and multi-currency, Tustena is ready for implementation for your offices in every country.
Lets you chose not only your language, but also your country, meaning date formats will always be correct and familiar.
Built to be translated easily, Tustena can be localized to any country - no matter what alphabet the language uses.
"HIGHLY CONVENIENT"
Be up and running in no time with no installation or maintenance costs and without any initial investments.
Accessible throughout a highly convenient subscription with a user/month formula that will allow your company to benefit instantly from TUSTENA CRM without any initial investments.
The total cost of implementing a Complete CRM system is not just the cost of the software. It is also how much it costs to install implement, and maintain. Moreover, you should consider the acquisition and maintenance of new servers for the software. With Tustena - all of these costs are wrapped into one transparent monthly subscription.
"BE ALWAYS IN CONTROL"
Keep track of potential clients in a separate Lead address book. All activities relating to this lead will be affiliated with its profile. When the lead becomes a client after having made a purchase, convert the lead to a client with a click of a button. All of the information associated with this lead will be sent to the Contacts and Companies address books.
Track sales opportunities. Each opportunity is a single or bundle of products or services pulled from the catalogue or created uniquely.
Link all current clients and leads who are potential buyers of this opportunity.
Forecast revenue from each opportunity in the Reporting function of Tustena.
Make appointments, invite people to meetings, send reminders.
Assign another user the possibility to manage your calendar for you.
View appointments and availability for everyone in your office.
"DETAILED INFORMATION AND STATISTICS"
Tustena CRM reporting functions are not just colourful graphs, but are sophisticated business tools.
Use Tustena CRM intuitive reporting system to analyze successes / failures for continuous improvement.
Last contact reminders help you to keep in touch. Under the reporting function, you can view in seconds all the open activities having to do with contacts/leads/opportunities according to age. You can filter by activity age, owner, company, lead, contact, or opportunity to make sure you keep up to date with all your activities.
Customized reports built by you using the simple wizard mean that you can analyze the factors that are important to your business - not only the preset reports made by the software.
Export the reports you choose to run a variety of formats; HTML, CSV, XLS, XML, PDF, and RTF.
Chose from the At-A-Glance reports to see graphic representations of a few frequently used report types.
"FULL FIRST CLASS SUPPORT"
This offer includes all the necessary technical assistance and support from the installation to the product implementation, and if necessary; it is possible to agree a training course based on your specific requirements. In addition, updates and new functionalities will be supplied periodically, correcting the eventual bugs and errors encountered during the use.
"AUTOMATIC BUG AND UPDATE NOTIFICATIONS
Thanks to the continuous updating of Tustena, you have at your disposition a "Wish Box" where you can submit any requests you have for new features, modifications, or additions. If our development team determines they would be useful, they can be implemented and made available to all users in as a little as a few days. Our goal is that everyone's experience makes Tustena a better product through continuous improvement.