Tustena CRM - Customer Relationship Management Software roadmap leads activity report mailing opportunity customer service

Tustena RoadMap

This is a list of the current features of Tustena CRM.

We are constantly improving the system by adding more funtionalities and services in order to meet the requirements of every company.

Some of the features are still in progress and others are planned for future releases. For information regarding the implementation status please refer to the status flags

Click on a feature to view its description.

Last update: 27 Oct 2008

Feature	Status
Company and contact management
Calendaring
Tasks
Notes
Messages
Opportunity management
Activity management
Advanced search
Charting
Case / Solution management
Lead management
Administration
Internationalization
Company, contact, lead and catalogue importation
Advanced reporting
Product catalogue
E-mail marketing and mailing lists
Mobile/WAP access
Base WebServices
Forecasting
Mailing list attachments
VoIP integration
WebMail
Advanced opportunity search
Unicode supported
DataStorage full text serch
Microsoft Outlook e-mail integration
Microsoft Outlook contact download
Desktop alerter
Quote management
Order management
Invoice management

Feature	Status
Customizable home page
Microsoft Outlook synchronization
Knowledge Base
AutoUpgrade utility
Dynamic databases
Trouble ticket management
Lead routing and conversion
Business intelligence
GeoMarketing
Incoming e-mail autoresponse
Campaign management
Territory management
Advanced campaign management
Sales processes
Extended WebServices
Rule engine
Contract management
Ajax 2.0 implementation
Granular permissions
Advanced object permission management
E-mail object sending
Automatic report e-mails
SLA
First startup wizard
PDF management
ERP functions
E-commerce catalogue
Dynamic sidebar
Global logging
Scheduler
Activity closing wizard
Integrated authentication